Purbeck Film Festival Privacy & Data Handling Policy

Last Updated: 19/05/25

1. Introduction

The Purbeck Film Festival (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Data Handling Policy outlines how we collect, use, store, and protect your personal data when you use our website, in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Data Controller

The data controller responsible for your personal data is:
Claire Burns – Purbeck Film Festival
info@purbeckfilm.com

3. What Data We Collect

We may collect and process the following personal data:

Contact Information: Name, email address, phone number (if provided via forms or newsletters)
Website Usage Data: IP address, browser type, device information, pages visited, and access times (via cookies and analytics)
Transaction Data: When booking or purchasing tickets (collected via third-party processors)
Newsletter Preferences: If you subscribe to our mailing list

4. How We Collect Your Data

Your data is collected when:

You fill out forms on our website (e.g., contact forms, ticket bookings)
You sign up for newsletters
You interact with our website (cookies and analytics tools)
You communicate with us via email or social media

5. How We Use Your Data

We use your data to:

Respond to your enquiries
Provide ticketing and event services
Send email updates or newsletters (with your consent)
Improve our website and services
Ensure website security and prevent misuse

6. Legal Basis for Processing

We process personal data based on the following lawful grounds:

Consent: For email newsletters and marketing communications
Contractual Necessity: To provide services you have requested (e.g., ticket bookings)
Legitimate Interests: For analytics, website improvement, and customer service
Legal Obligation: Where required by law

7. Data Sharing

We do not sell or rent your personal data. We may share it with:

Trusted third-party service providers (e.g., ticketing systems, email platforms, website hosts) under strict data processing agreements
Regulatory or legal bodies if required by law
Volunteers who assist in checking tickets at screenings

8. Data Retention

We retain personal data only for as long as necessary:

For newsletters: Until you unsubscribe
For contact enquiries: Up to 1 year
For ticket bookings: Up to 7 years (to comply with financial and legal obligations)
For website analytics: Up to 26 months (Google Analytics default)

9. Your Data Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time (e.g., unsubscribe from emails)
Object to processing or request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact admin@purbeckfilm.com . Please bear in mind we are a volunteer-led organisation and work with us as we try and fulfil any requests you might have.

10. Cookies

Our website uses cookies for functionality and analytics. You can manage cookie preferences via your browser or our cookie consent banner. For full details, see our [Cookie Policy].

11. Data Security

We take appropriate security measures (secure servers & access controls) to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website links to other websites. We are not responsible for their privacy practices, and you should review their policies before submitting personal data.

13. Policy Updates

We may update this policy from time to time. Any significant changes will be posted on this page with a revised “Last Updated” date.